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Undergraduate Certificate in Information Technology Operations

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Become a sought-after IT professional in our digital world by gaining a working knowledge of all things technology and computers.

Download the Program Sheet
Download the Program Sheet

CSU-Global’s Undergraduate Certificate in Information Technology Operations* is a nationally and professionally recognized, transcribable certificate that gives you the skills you need to secure a job in this fast-growing industry.

As part of the IT operations program, you will…

  • Prepare for technology certification exams.
  • Learn theoretical and applied uses of information technology in various business settings.
  • Acquire technical skills in programming and technology troubleshooting.

Take your career to the next level with a certificate employers will recognize and respect. Stand out and earn the career you deserve in this rapidly growing, highly lucrative industry.

* This certificate is eligible for Title IV financial aid.

CompTIA and Microsoft Certification

CSU-Global is committed to ensuring that our students remain knowledgeable and competitive in the information technologies professions. In doing so, we’ve aligned our course curriculum with the following IT certification exams:

CSU-Global students are also eligible to purchase discounted test vouchers for these exams. Contact your academic advisor to take advantage of these discount opportunities.

We firmly believe in the value of earning professional certification as a way to show off your skills and knowledge in your specific IT area of interest. Take advantage of what you learn in your coursework to earn a job promotion, new position, or if you’re just starting your IT career.

Career Outlook

Similar to most information technology fields, IT operations is growing fast. Not only are the jobs available, but with the right credentials, you can earn a salary you’ll be proud of. According to the Bureau of Labor Statistics, an IT operations career can earn you an average of $131,600 annually or $63.27 hourly.

CSU-Global’s Undergraduate Certificate in IT Operations can help you land a variety of job titles including, but not limited to the following:

  • Application development director.
  • Data processing manager.
  • Information systems supervisor.
  • Management information systems director.

In addition to having a variety of job titles available to you, you can also work in a variety of industries as an IT operations professional. The top industries include...

  • Professional.
  • Scientific.
  • Technical services.
  • Finance and insurance.


Program Description

The Undergraduate Certificate in IT Operations provides students with the skills necessary to secure employment in the highly dynamic and fast-growing technology industry.

Students are prepared to apply broad problem-solving solutions to information technology issues with an emphasis on service, operations, and maintenance.

Additionally, students completing this certificate program are equipped to enter a variety of IT operations positions such as:

  • Network or computer system administrators.
  • Computer technicians.
  • Network technicians.
  • Other technical roles.

Learning Outcomes

  • Gain technology certification exam preparation.
  • Comprehend the theoretical and applied uses of information technology in various business applications for problem‐solving.
  • Apply knowledge and skills in system analysis and design, network design and administration, database design and development, operating systems, software and web application development, and IT security.
  • Acquire technical skills in programming and technology troubleshooting.


  • ITS310: Introduction to Computer-Based Systems

    This course is an in-depth study of personal computer hardware, peripherals, and interfaces. It prepares students for the Essentials portion of the CompTIA A+ certification exam. Students are prepared to diagnose, troubleshoot, and maintain personal computer systems. It also provides a detailed overview of common peripheral devices and discusses how to connect them to personal computers. A simulated lab environment is incorporated into the course.

  • ITS315: Introduction to Networks

    This course provides an overview of computer networks including operating systems, networks, the internet and information system design, and the roles and responsibilities of technology professionals. Students are prepared for CompTIA Network+ and Testout Network Pro certification exams. Students also learn about wireless network and network security, and develop the ability to diagnose and troubleshoot common networking problem and issues.

  • ITS320: Basic Programming

    This course provides a detailed overview of fundamental programming, design and testing concepts using Microsoft Visual Basic .NET. Students are introduced to object-ori-ented programming, how to plan and create interactive Windows applications, GUI design skills, and common pro-gramming structures such as conditional statements, switches, loops, iteration, and error debugging. An empha-sis on sound programming conventions and constructs is provided. Recommended Prior Course: ITS310. (This course is also offered through CBE. Credits earned using this option will appear on transcripts with an “EX” suffix.)

  • ITS350: Information Systems and Security

    Education in the need for security, planning, cryptology, and security technologies. Prepares students for CompTIA Security+ certification exam.

  • ITS410: Database Management

    This course teaches students to design, implement, and use database management systems. Students gain a working knowledge of available software packages, concepts of query languages, software integration services, and security considerations. Students will also learn fundamentals of structured query language (SQL) in developing common queries and reports. (This course is also offered through CBE. Credits earned using this option will appear on transcripts with an "EX" suffix.)

  • ITS430: Network Enterprise Solutions

    ITS430 Network Enterprise Solutions provides students with the skills and knowledge necessary to deploy, configure, and manage Microsoft Windows Server 2016, a powerful and complex operating system. Over the next eight weeks, you will learn a great deal about Windows Server 2016. This course aligns with, and prepares student to obtain, the Microsoft Certified Solutions Associate (MCSA): Windows Server 2016 certification 70-741: Networking with Windows Server 2016. Prerequisite: ITS315. Course not eligible for Prior Learning Assessment (PLA) credit.

Cost and Schedule


We understand the sacrifice needed to invest in your education. Our promise to you is an affordable, high quality education with low tuition rates, no out-of-state premiums or student fees. Best of all, the CSU-Global Tuition Guarantee ensures that your tuition rates will not increase from enrollment thru graduation. Invest in your education, career, and future without breaking the bank.

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With 100% online classes that start monthly, you complete your coursework when it’s most convenient for you. No set class times or locations lets you continue to work full-time, take care of your family, travel the world, or whatever else you want while you invest in your education.

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Learn more about the Undergraduate Certificate in Information Technology Operations.


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